Frequently Asked Questions

Related to order

You must select order type (digitizing / vector art) in order form for specific order.

Don’t worry! You will be informed by email when your order has been completed.

You can send us your drawing picturing for embroidery digitizing. If it’s possible through rough drawing we will do it, otherwise you have to send us in vector form.

Yes! Production worksheet gives you the actual form of design that mean after sew out your design will look like this.

Yes! After checking your production worksheet if you think you need an editing then you can request us for editing ASAP.

For adding a text line or adjusting color type, you have to pay for it $5 revision.

Yes! Small editing is free of cost. But for large amount of editing you have to pay for it.

if you think there are little changes in your design. It’s happened for better quality purposes. Because tiny objects won’t ensure forefront quality and sometime machine breakage problem occur due to very little objects inside design therefore we have made changes in your design size. So, don’t worry about that you will get what you have mentioned!

Related to payment

When you will receive an invoice from us then you can pay for your design.

You can pay us through debit/credit card, PayPal, American express, master card, visa card, jcb, discover, diners club international and wire transfer.

Definitely you will get your machine format after the payment.

Of course! Production worksheet will be sent to you with invoice.

A production worksheet has complete detail about design. Such as total trims, jumps, colors change, design size, colors film and complete design will be shown in actual form in pdf format.